Privacy Policy
At BI Group, we are committed to respecting your privacy and ensuring that your personal information is handled responsibly and securely.
1. Collection of Personal Information
When you interact with our website, submit an enquiry, or complete a transaction, we may collect information including your name, email address, contact number, and relevant payment details.
2. Use of Personal Information
The information collected may be used to:
- Facilitate and manage payment transactions
- Respond to customer enquiries and provide assistance
- Deliver essential notifications and transaction-related updates
- Enhance the quality of our services and overall user experience
3. Secure Payment Processing
Payments are facilitated through trusted third-party payment service providers that employ appropriate security measures. BI Group does not retain credit or debit card information.
4. Disclosure of Information
BI Group does not engage in the sale or rental of personal information. We may disclose relevant information to authorised third-party providers solely where necessary to support the delivery of our services.
5. Your Privacy Rights
You may request to review, update, correct, or delete your personal information by reaching out to us through our official contact channels, subject to applicable legal requirements.
Last updated: October 2026